Privacy Policy

Last updated: 11-02-2026

At Susan & Daisy – Vancouver, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect personal information such as:

Full name
Shipping and billing address
Email address
Phone number
Payment information
IP address
Order history

This information is collected only for legitimate business purposes and is stored securely.

2. Use of Our Services

When you register, place an order, or use our services, we use your personal information to:

Process and fulfill your order
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Send marketing communications (only if you have opted in)

Your information is stored on secure servers or through trusted third-party service providers. We do not combine your data with unrelated external data sources.

3. Communication

If you contact us via email or other communication channels, we may retain those communications to properly respond to your inquiry and improve our service.

Additional information may be requested if necessary to assist you.

4. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic.

Cookies help us:

Understand how visitors use our website
Improve functionality and performance
Personalize content and marketing

You may disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

5. Sharing with Third Parties

We do not sell, rent, or trade your personal information.

We may share limited data with trusted third parties only when necessary for:

Payment processing
Shipping and delivery
Email marketing services
Website analytics
Customer review platforms

These third parties are obligated to handle your information securely and only for the purposes specified.

6. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Only authorized personnel have access to your data, and they are required to maintain confidentiality.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of incorrect information
Request deletion of your personal data
Withdraw consent for marketing communications

To exercise any of these rights, please contact us.

8. Unsubscribe from Newsletter

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We recommend reviewing this page periodically.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Susan & Daisy – Vancouver
Email: support@susananddaisy-vancouver.com